SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Fashion Sanmukh, as part of the buying and selling process, we collect personal information such as your name, address, email, and contact details.

When you browse our store, we automatically receive your IP address to help us learn about your browser and operating system for security and optimization purposes.

Email Marketing: If applicable, we may send you emails about new collections, exclusive offers, and updates about our store.

SECTION 2 – CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or request a return/exchange, we assume that you consent to our collecting and using it for that specific reason only.

If we require your personal information for secondary reasons, such as marketing, we will either ask for your explicit consent or provide you with an option to opt out.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or use your information at any time by emailing us at fashionsanmukh@gmail.com or mailing us at:

📍 Fashion Sanmukh
Kanpur Road, Alambagh, Lucknow - 226005
(Near Alambagh Chauraha)

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

If you choose a direct payment gateway for your purchase, your credit/debit card details are encrypted and processed securely through PCI-DSS compliant payment gateways.

Your transaction data is stored only for as long as necessary to complete your purchase. Once the transaction is complete, the payment details are deleted.

For more details, you can refer to the payment provider’s Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Certain third-party service providers (such as payment gateways and delivery partners) have their own privacy policies regarding how they handle your personal data.

We encourage you to read their policies to understand how your data is managed when using their services.

Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies.

Links to Other Websites

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements before sharing your information.

SECTION 6 – COOKIES

We use cookies to enhance your browsing experience. Cookies help us:

• Recognize your preferences (such as size, style, and category selections).
• Keep track of items in your shopping cart.
• Improve website performance and user experience.

Most browsers accept cookies automatically, but you can disable them in your settings. However, this may affect certain features of our website.

SECTION 7 – SECURITY

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.

All payment transactions are encrypted using SSL technology and stored securely with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with PCI-DSS standards to protect your payment details.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or country, or that you have given consent for your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website.

If there are significant updates, we will notify you to ensure you are aware of what information we collect and how we use it.

If Fashion Sanmukh is ever acquired or merged with another company, your information may be transferred to continue serving you.

PHISHING & IDENTITY PROTECTION

We are committed to safeguarding your personal information from identity theft and phishing scams. We will never ask for your credit card details, passwords, or national identification numbers via unsolicited emails or calls.

If you receive any suspicious communication, please report it to fashionsanmukh@gmail.com immediately.

QUESTIONS & CONTACT INFORMATION

For inquiries, corrections, or removal of your personal information, please contact our Privacy Compliance Officer:

📧 Email: fashionsanmukh@gmail.com

📍 Mailing Address:
Fashion Sanmukh
Kanpur Road, Alambagh, Lucknow - 226005
(Near Alambagh Chauraha)

We value your privacy and appreciate your trust in Fashion Sanmukh.

REFUND POLICY

At Fashion Sanmukh, we are committed to providing the highest quality products and ensuring customer satisfaction. In the rare case that you receive a defective or damaged product, we are here to resolve the issue.

Eligibility for Refund

If you encounter any quality issues with your product, you are eligible for a full refund. To initiate the refund process, please notify us within 3 days of receiving the product.

Refund Process

Once we receive your notification, we will process your refund promptly. Please allow 7 working days for the refund to be credited to your original payment method.

Conditions for Refund

To be eligible for a refund, please ensure the following:

• Notify us within 3 days of receiving the product.
• The product is in its original condition, with all tags, labels, and packaging intact.
• You provide proof of purchase and a detailed description of the quality issue.

Contact Us

If you have any questions or concerns about our refund policy, feel free to contact us at fashionsanmukh.com or +91 9450449965. We are here to assist you.

By purchasing from Fashion Sanmukh, you acknowledge that you have read, understood, and agree to our refund policy.