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View compareReturn & Exchange Policy
We strive for 100% customer satisfaction. If you wish to return or exchange a product, kindly follow the guidelines below:
Eligibility for Return & Exchange
- The item must be unused, unwashed, and in its original packaging with all tags intact.
- Returns or exchanges must be requested within 3 days of receiving the product.
- The return shipping cost is to be borne by the customer.
Made-to-Order & Customized Pieces
- Made-to-order or customized pieces cannot be cancelled after 24 hours of placing the order.
- These items are non-returnable and non-refundable, as they are specially tailored for you.
Processing Time for Returns & Exchanges
- The size exchange process takes 10-15 days from the date of return approval.
- Once processed, you will receive a confirmation email with details regarding your exchange.
How to Return Your Order
Ensure the following return address is securely pasted on the return package:
📍 Return Address:
Fashion Sanmukh
Kanpur Road, Alambagh, Lucknow - 226005
(Near Alambagh Chauraha)
📝 Important Notes:
- Any returned item that does not meet the above-mentioned conditions will not be accepted and will be sent back at your expense. No reimbursement will be provided in such cases.
- If you purchased from a retail store or a third-party website, kindly contact them directly for returns and exchanges.
For further assistance, feel free to reach out to us!
TERMS & CONDITIONS
The terms “We” / “Us” / “Our” / “Company” refer to Fashion Sanmukh, and the terms “Visitor” / “User” refer to the users of this website.
This page outlines the Terms and Conditions under which you may visit and use the website www.fashionsanmukh.com. Please read these terms carefully. If you do not accept these terms, we request that you exit this site. The company reserves the right to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, as they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, trademarks, headings, labels, names, signatures, numerals, shapes, or any combinations thereof appearing on this site are owned or used under license by Fashion Sanmukh. You may not sell, modify, reproduce, display, publicly perform, distribute, or use the materials in any way for commercial purposes without written permission from us.
ACCEPTABLE WEBSITE USE
- Security Rules
Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation:
- Accessing data not intended for the user or logging into a server or account which the user is not authorized to access.
- Attempting to probe, scan, or test the vulnerability of a system or network.
- Interfering with service to any user, host, or network, including submitting viruses or other harmful materials to the website.
- Sending unsolicited emails, including promotions or advertisements of products or services.
- General Rules
Visitors may not use the website to transmit, distribute, store, or destroy materials that:
- Could constitute or encourage conduct that would be considered a criminal offense or violate any law or regulation.
- Infringe the copyright, trademark, trade secret, or intellectual property rights of others.
- Are defamatory, obscene, abusive, or hateful.
INDEMNITY
The user agrees to indemnify and hold harmless Fashion Sanmukh, its officers, directors, employees, and agents from any claims, actions, or demands, including reasonable attorneys' fees, arising from the user's use of the website or breach of these Terms and Conditions.
LIABILITY
The user agrees that neither the company nor its group companies, officers, or employees shall be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the service. This includes damages for loss of profits, data, or any other intangible, even if the company has been advised of the possibility of such damages.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Fashion Sanmukh or any associated parties be liable for any damages, including incidental, consequential damages, lost profits, or damage to hardware, data, or business interruption, resulting from the use or inability to use the website or materials, regardless of the legal theory, and whether or not the company was advised of the possibility of such damages.
DISCLAIMER FOR CUSTOMIZED PRODUCTS
- For customized or made-to-order products, we require a 10% prepayment of the product value.
- No cancellations will be accepted after 24 hours of placing the order.
- If the customer is unwilling to accept the product after 24 hours, the advance prepayment will not be eligible for a coupon code or return.
CLEARANCE SALE ITEMS
All items purchased from the Clearance Sale section are non-returnable and non-exchangeable.
By using this website, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us at fashionsanmukh.com.